At 21c we already have expertise & experience in provisioning VOIP (voice over internet protocol) services. This relatively new technology can bring huge cost savings & improved efficiency to our clients.

It is however important that this technology is used within the right environment, that is why 21c commence any prospective installation with a full assessment & project plan prior to utilising this technology.

VOIP can bring added value to call centres, multi–site businesses, & companies with remote workers. The VOIP systems that we install are feature rich - call recording, call reporting, music on hold, and call traffic management are included as standard.

This SIP based telephone solution uses Asterisk Digium Business software which is designed to deliver all telecoms features within one server.

21c utilises SIP technology to retain geographic phone numbers for our clients, when an office closure or move is imminent. This gives our clients full flexibility of movement with traditional telephone exchange restrictions becoming a thing of the past.

One example of this technology - A client has been trading in Nottingham for 35 years, they have a 01159 phone number which has 35 years goodwill attached, the client has decided to move to London. Previously the client would either lose his Nottingham phone number or pay to have calls diverted to the new London number, now 21c can port their Nottingham number onto a SIP line, this number can then be taken anywhere in the world subject to internet access.

21c also provide business grade internet telephony using SIP lines; internet based lines that carry features to outsourced branches or home workers. These numbers become non Geographic, and give flexibility of movement with the phone numbers retained. Line rentals & call costs are reduced by utilising these services.

Contact us for a free VOIP quote for your business

More about our business VOIP services

By using VoIP in conjunction with an IP Phone System, voice calls can be routed over the internet. This can have the advantage of cheaper call costs, or even free calls, particularly if you are calling overseas.

Many people are already using VoIP services in their personal lives (eg. Skype) but this technology is also available to business users.

At 21C Telecom we provide your business with a complete integrated solution. This means a combination of landline, mobile and VoIP solutions ensuring that every call you make is at the lowest rate.

Phone hardware that routes the call using the cheapest method is already available.

VoIP also offers the opportunity for extra services such as audio or video conferencing and message or data file exchange in parallel with the conversation.

You have no need to worry about quality of service, technology has improved the reliability and voice quality over time and will continue to improve VoIP performance as time goes on.

Contact us for a free business VOIP quote

For more about one of our internet based VOIP products visit our SIPtrix IP pbx page.