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21c Telecom News - 1-15 March 2009

Revised brochure online now13th March 2009
We have revised our online brochure and reduced the file size for easier downloading. To download your copy - click here (PDF format 5.4mb).

The brochure gives a broad overview of all the services we offer and explains how we can help your business save money.

Save money on your business mobiles13th March 2009
New article added with a real example of how we saved a customer £6,816 per annum on their business mobiles and mobile broadband.

Read about real examples of savings where we have saved our customers money whilst delivering an integrated solution that perfectly suits their needs.

New quick enquiry form12th March 2009
We are all about making communication easier. So to aid your contact with us we have now added a quick enquiry form on several pages to make it easier to get in touch.

You can see examples on our home and landline pages.

This form is ideal for people who have a quick question or want a quick quote without filling out our full enquiry form.

Driving at work11th March 2009
Do you have company vehicles or do your employees use their own vehicles on your business? Are you aware of the health and safety laws relating to driving at work?

Courtesy of the HSE (Health and Safety Executive) we have a downloadable driving at work document which explains in greater detail the reponsibilities of employers and employees in these circumstances.

Mobile phone tracking11th March 2009
As well as vehicle tracking we also offer gps tracking by mobile phone which is not specific to a particular vehicle.

This allows you to keep track of your employees wherever they are whether they are vehicle based or not.

Best business mobile contract10th March 2009
Do you have the best business mobile contract for your usage?

A quick tariff analysis from us could show you where savings can be made. Just fax a copy of your current bill to us and we'll do the rest.

We can also do the same with your business landlines. Let us show you where savings can be made.

Frequently asked questions9th March 2009
Our FAQ section has been expanded to include more comprehensive answers to your questions.

If you have any questions at all about your business telecoms please call us on 0844 880 8116 (local rate).

Make cheap business phone calls9th March 2009
New article added to our site helping you to reduce your call costs across your telecommunications including cheaper calls for business mobiles and reduced call costs and line rentals for business landlines.

Find out more by reading our make cheap business phone calls article.

IP Phone Systems6th March 2009
Give your business a boost with the latest in telephone technology. IP Phone Systems are replacing traditional analog fixed-line systems giving businesses more flexibility by using Voip to route calls.

Find out more about IP Phone Systems and how they can help your business.

Non-geographic Telephone Numbers5th March 2009
We can provide your business with a non-geographic telephone number. 0808 freephone, 0844 local rate and 0871 national rate can all be supplied.

Read our Telephone Numbers section to find out more.

The high cost of technical support5th March 2009
A recent investigation by Which? found that many companies are still using premium rate telephone lines for their broadband helplines.

These 090 numbers can cost upwards of £5 for a ten minute call. At least a minute of this is likely to be navigating your way through an automated menu before you can even speak to a real person.

The report found that waiting times average between 1.5 and 8 minutes, depending on the company involved. A third of broadband users stated that they were unhappy with the technical support.

At 21c Telecom we do things differently. As an ISP ourselves we have a technical support department in-house.

Calls to us are at local rates and our aim is to answer the call within 3 rings. No long waits and automated hold systems.

For more information visit our business broadband section.

Business Mobiles4th March 2009

Our Business Mobiles page has been updated with new information and new images from our brochure.

Business VOIP Solutions3rd March 2009

We have added a page about our VOIP based SIPtrix IP pbx and updated our VOIP page with new information.

Broadband Glossary added3rd March 2009

We have added a broadband glossary to our website to explain some of the terms relating to our business broadband offering.

Partners Updated3rd March 2009

Our partners page has been updated to include our memberships of Derbyshire Chamber and Nottinghamshire Chamber plus our partnerships with Romex and Griffin Internet.

2009 Brochure now added3rd March 2009

Our 2009 Brochure (.pdf format 6mb) is now available online. Detailing the products and services we offer and explaining how we can help your business.

Broadband speed up to 24mb2nd March 2009

Our business broadband offering now boasts speeds up to 24mb. With a contention ratio of 10:1 on our ADSL services this is business grade broadband for companies looking for a fast, reliable connection.

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