How does your billing work?
We have a range of telecoms services with different billing methods.
- Business Mobile Phones
Mobile phone contracts are taken out directly with the network and therefore all payments are made monthly to the network concerned. In the event of problems arising we are available to help you as your nominated dealer.
- Business Landline Phones
One-off items, such as the installation of a new telephone system, are billed by invoice. Recurring charges, such as monthly line rental and call charges, are billed monthly and usually paid by direct debit. There is a small admin charge for cheque payment.
- Business Broadband
Broadband is billed monthly and usually paid by direct debit. There is a small admin charge for cheque payment.
More frequently asked questions....
- How much do your services cost?
- We are currently under contract can we have a review?
- Can we have new handsets if we sign up with you?
- I only want one mobile phone handset, can you help?
- Are you independent?
- I need to retain my existing number/s, is this possible?
- I need email and internet on the move, can you help?
- Do you provide hands-free kits?
- Can I change my contract mid-term?
- Do you supply non-geographic numbers?
- Do you supply telephone systems?
- What is a MAC code?
- What is push email?
- What is a PUK code?
- What if I have a problem with my landline?
- What is telematics?
If you have a question not answered here please contact us and we will be happy to give you the answer.
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