Engineered business broadband

Engineered broadband Symmetric Assured (EB SA) offers guaranteed bandwidth end to end, allowing you to plan usage for priority applications such as voice.

EB SA is ideal for VoIP applications as latency, packet loss and jitter are all guaranteed above a minimum limit to protect quality of service.

This is a 1:1 contention ratio product, your service has guaranteed bandwidth end to end both for download and upload. There are four different package options to choose from depending on how your business intends to use the service and how much bandwidth you need.

Advantages of engineered business broadband include:

• Latency less than 50ms

  (Based on a test every 500m/s; packets exceeding 50ms will regarded as packet loss and will count against the percentage threshold of packet loss). For the purposes of this product latency is measured in terms of Round Trip Time (RTT) where RTT is the average time it takes a packet to travel from the provider’s core network to client premises equipment destination then back to the provider’s core network.

• Jitter less than ± 25ms

  Jitter is defined as the variation of latency and is only meaningful and measured for priority (low latency) traffic. In order for voice to be intelligible, consecutive voice packets must arrive at regular intervals. Jitter describes the degree of variability in packet arrivals, which can be caused by bursts of data traffic or just too much traffic on the line.

• Packet Loss less than 1%

  Packet Loss is measured in terms of packet delivery, and is defined as the percentage of packets sent that reach their destination within a certain time. Packet loss is a common occurrence in data networks, but devices/applications are designed to simply request a retransmission of lost packets. Voice traffic can tolerate no more than a three percent loss of packets before callers experience disconcerting gaps in conversation.

Engineered business broadband comes with 24 hour clear guarantee on all reported faults. It is currently available in over 1,000 exchanges - call us or complete our online enquiry form to see if your business can take advantage of this excellent business broadband product.