Benefits of a hosted business phone system

A hosted phone system is ideally suited to small businesses, branch offices and mobile workers. It offers flexibility and scalability, not to mention affordability!

It can be configured exactly to your business’ requirements and you only pay for the services you need based on a “per seat” model. If you have 10 employees using the services you pay for 10 seats and can vary this as your employee numbers increase or decrease.

This is no longer “new” technology, it is tried and tested and is being taken up by more and more businesses who appreciate the extra features it can deliver over a standard business phone system, without the extra expense.

Some of the benefits of a hosted phone system include:

  • Call handling and call management managed via web portal
  • Ideal for flexible working/home working
  • Centrally provided service can be used across multiple branch offices
  • No maintenance charges or running costs
  • Minimum capital outlay (no need for PBX)
  • Only pay for what you use
  • Moves with your business
  • Snow and floods need not disrupt your business

The only hardware you will need are handsets – these can be analogue ones you already have via the use of an adapter or IP phones which are specifically made for the features on offer.

You will need a decent business grade broadband connection, but we supply this as standard.

Features that are included with a hosted phone system include:

  • Call Hold
  • Call Transfer
  • Call Pickup
  • Call Park
  • Conferencing Facility
  • Call Forwarding
  • Call Divert
  • Mobile Twinning
  • Do Not Disturb

There is also an option for call recording which is flexible and highly configurable.

We can offer you a choice of system. Contact us and we will price up your business phone system on the traditional and hosted basis so that you can compare the two.

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