Business telephone lines explained
We offer a wide range of business landlines and telephone systems to suit all users regardless of size or requirements.
We can tailor a landline solution for your business using standard telephone lines or Voip, depending on which will provide you with the most cost-effective solution.
Some of the terms that crop up relating to business telephone lines are explained below.
- Analogue telephone lines
Also known as PSTN lines (Public Switch Telephony Network) these are the basic lines installed in millions of homes and businesses throughout the UK. These can be installed as single lines or multiple lines (eg. 3 lines on the same number).
- Feature lines
A variant on the basic analogue line, these are used by businesses as an alternative to a telephone system. For example in an office with 3 users rather than having a telephone system the client can have 3 feature lines and calls can be transferred around the group.
- ISDN
ISDN lines (Integrated Services Digital Network) come in two variants.
- ISDN2e
Also known as BRI (Basic Rate Interface) this is the basic digital line which provides 2 voice channels (2 x 64k channels). It offers superior voice quality in comparison with analogue lines.
Most users have ISDN2e for DDI numbering (Direct Dialling Inward), plus it offers CLI (Calling Line Identitity - caller ID) on multiple lines.
- ISDN30e
Also known as PRI (Primary Rate Interface) this is the mainstay of large business users providing up to 30 voice channels on each lines. It offers similar benefits to ISDN2e but on a much larger scale.
- ISDN2e
Although a knowledge of the terminology relating to business telephone lines may come in useful, it is not necessary to enable you to get the best deal.
Get in touch with us and we will advise you how your business can benefit from our business landline and telephone system services.
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